phone, Facetime, Zoom, WhatApp etc where visits aren’t possible. Other methods of communication will be facilitated e.g.People are able to visit patients who have COVID-19 but they must wear an N95 mask – this will be provided if you don’t have one.Thank you in advance for your patience and understanding as our staff work hard to protect and care for some of the most vulnerable in our community. Hand sanitiser is available and must be used.Visitors must not eat or drink in multibed rooms because of the increased risk when multiple people remove their mask in the same space.Discretion may be applied in cases where masks impair your ability to communicate effectively. community appointments, home-visits, transporting people). For Specialist Mental Health Services everyone is strongly encouraged to wear a surgical mask in all inpatient areas and areas where consumers are receiving care (i.e.Masks will be provided if you don’t have one. Surgical/medical masks must be worn at all sites.Patients may have more than one visitor, except in some situations such as multi-bed rooms where it can cause overcrowding.Do not visit if you have recently tested positive for COVID-19 and haven’t completed your isolation period

Visitors or support people must not visit our facilities if they are unwell.Kia whakahaumaru te whānau, me ngā iwi katoa – this is to keep everybody safe: There is still a heightened risk to vulnerable people in hospital and so people must continue to wear a mask when visiting any of our facilities and follow other advice designed to keep patients, staff and other visitors safe.

Some visitor restrictions for all Te Whatu Ora Waitaha Canterbury hospitals and health facilities remain in place, but we have relaxed others. This can be arranged in advance by booking through Customer Services or by using the Help Point on the station (although inevitably there will be a delay if not booked in advance) - alternatively a taxi can be arranged, at no additional cost, to convey you to the nearest station where you can be assisted further.For visitors to all facilities effective from Friday 16 September 2022 The meeting point for assisted travel is the gateline in the booking hall, or if unstaffed, the ticket office or you can use the help point.Where staff are not available at the station to assist, and you need assistance beyond just getting on or off the train, we now have a mobile Assistance Team who can be deployed to stations. You can also travel without booking, just make yourself known to staff as far in advance as possible of the train you would like to get - we recommend at least 20 minutes. You can now book assistance up to 2 hours before your journey. The Ticket Vending Machines's can only be accessed when the station building is open as they are in the booking hallĠ3 or Text relay 18001 03 Freephone 08 or Text Relay 18001 08Īssistance navigating through the station and getting on and off trains (by ramp if required) is available during station staffing hours (see Staff Help available times).

Canterbury baby change table